At RAZE Family Mansion, LLC, each of our products is handcrafted with the utmost care and attention to detail. As a result, we require the following timeframes to ensure your item is perfect:

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• Processing Time: All products, including tumblers, candles, and custom shirts, are made to order. Please allow 7-14 business days for processing. This time includes design, creation, quality checks, and packaging.

  • Note: During high-volume periods (e.g., holidays, special promotions), processing times may extend beyond the standard 7-14 business days. If there are any significant delays, we will notify you via email.

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• Shipping Time: Once your order is processed and ready for shipment, standard shipping within the U.S. takes approximately 2-3 business days. Expedited shipping options may be available upon request for an additional fee. Shipping rates and delivery times are based on your location and the carrier chosen at checkout.

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• Combined Processing & Shipping Time: Please expect your order to arrive within 9-17 business days from the date of purchase (this includes processing and shipping time).

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• Custom Orders: For items requiring further customization (personalized designs, bulk orders), processing time may vary. We will communicate any potential changes in timeframes before your order is confirmed.

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• International Shipping: At this time, we do not offer international shipping. Stay tuned for future updates!